[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"get-navigation":3,"get-about-social-medias":23,"get-last-release":58,"i-local-icon:logo-character":104,"i-local-icon:prev":109,"i-local-icon:play":111,"i-local-icon:next":113,"legal-policies":115},{"menu":4},{"items":5},[6,11,15,19],{"id":7,"title":8,"url":9,"type":10},"gid:\u002F\u002Fshopify\u002FMenuItem\u002F833668514137","Releases","https:\u002F\u002Fprimal-instinct-rec.myshopify.com\u002Freleases","HTTP",{"id":12,"title":13,"url":14,"type":10},"gid:\u002F\u002Fshopify\u002FMenuItem\u002F833668546905","Merch","https:\u002F\u002Fprimal-instinct-rec.myshopify.com\u002Fmerch",{"id":16,"title":17,"url":18,"type":10},"gid:\u002F\u002Fshopify\u002FMenuItem\u002F833668579673","Events","https:\u002F\u002Fprimal-instinct-rec.myshopify.com\u002Fevents",{"id":20,"title":21,"url":22,"type":10},"gid:\u002F\u002Fshopify\u002FMenuItem\u002F833668612441","About","https:\u002F\u002Fprimal-instinct-rec.myshopify.com\u002Fabout",{"metaobjects":24},{"nodes":25},[26,34,40,46,52],{"fields":27},[28,31],{"key":29,"value":30},"label","Telegram",{"key":32,"value":33},"link","https:\u002F\u002Ft.me\u002Fprimalinstinctrec",{"fields":35},[36,38],{"key":29,"value":37},"Bandcamp",{"key":32,"value":39},"https:\u002F\u002Fprimalinstinctrec.bandcamp.com\u002F",{"fields":41},[42,44],{"key":29,"value":43},"YouTube",{"key":32,"value":45},"https:\u002F\u002Fwww.youtube.com\u002F@primalinstinctrec",{"fields":47},[48,50],{"key":29,"value":49},"SoundCloud",{"key":32,"value":51},"https:\u002F\u002Fsoundcloud.com\u002Fprimalinstinctrecords",{"fields":53},[54,56],{"key":29,"value":55},"Instagram",{"key":32,"value":57},"https:\u002F\u002Fwww.instagram.com\u002Fprimalinstinct.rec",{"products":59},{"nodes":60},[61],{"artist":62,"tracks":68},{"reference":63},{"fields":64},[65],{"key":66,"value":67},"name","Temudo",{"references":69},{"nodes":70},[71,76,80,84,88,92,96,100],{"title":72,"muxStreamingAssetId":73,"isNotPlayable":75},"A1. 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fill=\"currentColor\"\u002F>\u003C\u002Fg>",{"left":105,"top":105,"width":106,"height":106,"rotate":105,"vFlip":107,"hFlip":107,"body":112},"\u003Cg fill=\"none\">\u003Cpath d=\"M19 12L6 5.5V18.5L19 12Z\" fill=\"currentColor\"\u002F>\u003C\u002Fg>",{"left":105,"top":105,"width":106,"height":106,"rotate":105,"vFlip":107,"hFlip":107,"body":114},"\u003Cg fill=\"none\">\u003Cpath d=\"M22.1377 12.0005L9.19043 18.4741V14.4272L1.09766 18.4741V5.52686L9.19043 9.57275V5.52686L22.1377 12.0005Z\" fill=\"currentColor\"\u002F>\u003C\u002Fg>",[116,123,130,137,144,151],{"id":117,"type":118,"title":119,"body":120,"url":121,"handle":122},"gid:\u002F\u002Fshopify\u002FShopPolicy\u002F59606073689","CONTACT_INFORMATION","Contact","\u003Cp>\u003Cmeta charset=\"utf-8\">\u003Cstrong>Maazca Sàrl — Primal Instinct Records\u003C\u002Fstrong> Rue Jean-Jaquet 8, 1201 Geneva, Switzerland Email: \u003Ca class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@primal-instinct.net\">info@primal-instinct.net\u003C\u002Fa> Website: \u003Ca class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" href=\"https:\u002F\u002Fprimal-instinct.net\">https:\u002F\u002Fprimal-instinct.net\u003C\u002Fa> Contact name: Marc-Antoine Mutillod Phone number: +41 78 734 67 94\u003C\u002Fp>","https:\u002F\u002Fcheckout.shopify.com\u002F89829376345\u002Fpolicies\u002F59606073689.html?locale=en","contact-information",{"id":124,"type":125,"title":126,"body":127,"url":128,"handle":129},"gid:\u002F\u002Fshopify\u002FShopPolicy\u002F59608727897","LEGAL_NOTICE","Legal notice","\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":9,"w":563,"h":19,"abs_x":592,"abs_y":277}\">\u003Cstrong bis_size=\"{"x":12,"y":11,"w":455,"h":16,"abs_x":592,"abs_y":279}\">Primal Instinct Records — Maazca Sàrl Last updated: \u003Cmeta charset=\"utf-8\">April 8, 2026\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":45,"w":563,"h":29,"abs_x":592,"abs_y":313}\">Article 1 — Publisher\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":85,"w":563,"h":19,"abs_x":592,"abs_y":353}\">This website, accessible at \u003Ca href=\"https:\u002F\u002Fprimal-instinct.net\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":188,"y":86,"w":164,"h":16,"abs_x":768,"abs_y":354}\">https:\u002F\u002Fprimal-instinct.net\u003C\u002Fa> (the \"Website\"), is published by:\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":120,"w":563,"h":78,"abs_x":592,"abs_y":388}\">\u003Cstrong bis_size=\"{"x":12,"y":122,"w":83,"h":16,"abs_x":592,"abs_y":390}\">Maazca Sàrl\u003C\u002Fstrong> Trading as: Primal Instinct Records Registered address: Rue Jean-Jaquet 8, 1201 Geneva, Switzerland Company identifier (UID): CHE-389.081.763 Trade register: Registre du Commerce du Canton de Genève Email: \u003Ca href=\"mailto:info@primal-instinct.net\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":406,"y":161,"w":155,"h":16,"abs_x":986,"abs_y":429}\">info@primal-instinct.net\u003C\u002Fa> Phone: +41 78 734 67 94 Contact person: Marc-Antoine Mutillod\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":215,"w":563,"h":29,"abs_x":592,"abs_y":483}\">Article 2 — Hosting\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":255,"w":563,"h":39,"abs_x":592,"abs_y":523}\">\u003Cstrong bis_size=\"{"x":12,"y":256,"w":167,"h":16,"abs_x":592,"abs_y":524}\">Frontend infrastructure:\u003C\u002Fstrong> Vercel Inc. 440 N Barranca Ave #4133 Covina, CA 91723 United States \u003Ca href=\"https:\u002F\u002Fvercel.com\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":103,"y":276,"w":116,"h":16,"abs_x":683,"abs_y":544}\">https:\u002F\u002Fvercel.com\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":310,"w":563,"h":39,"abs_x":592,"abs_y":578}\">\u003Cstrong bis_size=\"{"x":12,"y":311,"w":154,"h":16,"abs_x":592,"abs_y":579}\">E-commerce backend:\u003C\u002Fstrong> Shopify Inc. 151 O'Connor Street, Ground Floor Ottawa, Ontario K2P 2L8 Canada \u003Ca href=\"https:\u002F\u002Fshopify.com\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":174,"y":331,"w":123,"h":16,"abs_x":754,"abs_y":599}\">https:\u002F\u002Fshopify.com\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":365,"w":563,"h":29,"abs_x":592,"abs_y":633}\">Article 3 — Publication Director\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":405,"w":563,"h":19,"abs_x":592,"abs_y":673}\">The person responsible for editorial content published on this Website is:\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\" bis_size=\"{"x":12,"y":440,"w":563,"h":19,"abs_x":592,"abs_y":708}\">Marc-Antoine Mutillod Maazca Sàrl, Rue Jean-Jaquet 8, 1201 Geneva, Switzerland\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":476,"w":563,"h":29,"abs_x":592,"abs_y":744}\">Article 4 — GDPR Article 27 — EU Representative\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":516,"w":563,"h":58,"abs_x":592,"abs_y":784}\">Pursuant to Article 27 of Regulation (EU) 2016\u002F679 (GDPR), Maazca Sàrl has designated the following representative in the European Union for matters relating to the processing of personal data of EU data subjects:\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\" bis_size=\"{"x":12,"y":591,"w":563,"h":19,"abs_x":592,"abs_y":859}\">Bizlegal t\u002Fa EUREP Company number: 635921 Ireland Contact: eurep.ie\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":626,"w":563,"h":39,"abs_x":592,"abs_y":894}\">EU residents may direct data protection enquiries to this representative as an alternative to contacting Maazca Sàrl directly.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":682,"w":563,"h":29,"abs_x":592,"abs_y":950}\">Article 5 — Intellectual Property\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":722,"w":563,"h":78,"abs_x":592,"abs_y":990}\">All content published on the Website — including but not limited to text, graphics, logos, photographs, audio clips, digital downloads, product artwork, source code, and software — is either the exclusive property of Maazca Sàrl or is used under licence from its artists, licensors, or content providers, and is protected under:\u003C\u002Fp>\n\u003Cul class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" bis_size=\"{"x":12,"y":816,"w":563,"h":97,"abs_x":592,"abs_y":1084}\">\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":816,"w":523,"h":19,"abs_x":632,"abs_y":1084}\">Swiss Copyright Act (URG\u002FLDA)\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":836,"w":523,"h":39,"abs_x":632,"abs_y":1104}\">EU Directive 2019\u002F790 on copyright and related rights in the Digital Single Market\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":875,"w":523,"h":19,"abs_x":632,"abs_y":1143}\">The Berne Convention for the Protection of Literary and Artistic Works\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":894,"w":523,"h":19,"abs_x":632,"abs_y":1162}\">Any other applicable national or international intellectual property treaty\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":928,"w":563,"h":117,"abs_x":592,"abs_y":1196}\">The trade name Primal Instinct Records and any associated logos and visual identifiers are the exclusive property of Maazca Sàrl. No content from this Website may be reproduced, distributed, adapted, transmitted, publicly performed, or commercially exploited in any form without the prior express written consent of Maazca Sàrl or the relevant rights holder. Any unauthorised use may give rise to civil liability and criminal proceedings under applicable law.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":1061,"w":563,"h":29,"abs_x":592,"abs_y":1329}\">Article 6 — Limitation of Liability\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1101,"w":563,"h":78,"abs_x":592,"abs_y":1369}\">Information published on this Website is provided for general information purposes only. While Maazca Sàrl endeavours to maintain accuracy, no warranty — express or implied — is given as to the accuracy, completeness, or currentness of the information provided.\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1196,"w":563,"h":78,"abs_x":592,"abs_y":1464}\">Maazca Sàrl does not guarantee uninterrupted or error-free access to the Website and shall not be liable for any direct or indirect damage resulting from access to, or inability to access, the Website, including damage caused by malware, data corruption, or unauthorised access to user systems.\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1290,"w":563,"h":58,"abs_x":592,"abs_y":1558}\">Nothing in this Article limits or excludes any liability that cannot be excluded under mandatory applicable law, including the consumer protection laws of the user's EU Member State of habitual residence.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":1365,"w":563,"h":29,"abs_x":592,"abs_y":1633}\">Article 7 — External Links\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1405,"w":563,"h":78,"abs_x":592,"abs_y":1673}\">This Website may contain hyperlinks to third-party websites provided solely for the user's convenience. Such links do not constitute an endorsement of the linked websites or their content. Maazca Sàrl has no control over third-party websites and accepts no responsibility for any loss or damage arising from their use.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":1499,"w":563,"h":29,"abs_x":592,"abs_y":1767}\">Article 8 — Personal Data and Cookies\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1539,"w":563,"h":97,"abs_x":592,"abs_y":1807}\">The collection, storage, and processing of personal data through this Website is governed by the Privacy Policy available on the website. Maazca Sàrl processes personal data as data controller in accordance with Regulation (EU) 2016\u002F679 (GDPR) and the Swiss Federal Act on Data Protection (revFADP\u002FnDSG, in force from 1 September 2023).\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":1653,"w":563,"h":29,"abs_x":592,"abs_y":1921}\">Article 9 — Governing Law and Jurisdiction\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1693,"w":563,"h":137,"abs_x":592,"abs_y":1961}\">This Legal Notice is governed by Swiss law. Pursuant to Regulation (EU) No 1215\u002F2012 (Brussels I Recast, Articles 17–19), consumers habitually resident in a European Union Member State retain the right to bring proceedings before the courts of their Member State of habitual residence, and the mandatory consumer protection provisions of that Member State apply to the extent they afford greater protection than Swiss law. Nothing in this Legal Notice operates to deprive any consumer of the protections conferred by the mandatory laws of their EU Member State of habitual residence.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":1846,"w":563,"h":29,"abs_x":592,"abs_y":2114}\">Article 10 — Contact\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1886,"w":563,"h":58,"abs_x":592,"abs_y":2154}\">\u003Cstrong bis_size=\"{"x":12,"y":1888,"w":262,"h":16,"abs_x":592,"abs_y":2156}\">Maazca Sàrl — Primal Instinct Records\u003C\u002Fstrong> Rue Jean-Jaquet 8, 1201 Geneva, Switzerland Email: \u003Ca href=\"mailto:info@primal-instinct.net\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":54,"y":1907,"w":155,"h":16,"abs_x":634,"abs_y":2175}\">info@primal-instinct.net\u003C\u002Fa> Phone: +41 78 734 67 94 Contact: Marc-Antoine Mutillod Website: \u003Ca href=\"https:\u002F\u002Fprimal-instinct.net\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":127,"y":1927,"w":164,"h":16,"abs_x":707,"abs_y":2195}\">https:\u002F\u002Fprimal-instinct.net\u003C\u002Fa>\u003C\u002Fp>","https:\u002F\u002Fcheckout.shopify.com\u002F89829376345\u002Fpolicies\u002F59608727897.html?locale=en","legal-notices",{"id":131,"type":132,"title":133,"body":134,"url":135,"handle":136},"gid:\u002F\u002Fshopify\u002FShopPolicy\u002F41463120217","PRIVACY_POLICY","Privacy policy","\u003Cp>\u003Cstrong>Last updated: April 8, 2026\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>Primal Instinct operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the \"Services\"). Primal Instinct is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.\u003C\u002Fp>\n\u003Cp>Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.\u003C\u002Fp>\n\u003Ch2>Personal Information We Collect or Process\u003C\u002Fh2>\n\u003Cp>When we use the term \"personal information,\" we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Contact details\u003C\u002Fstrong> including your name, address, billing address, shipping address, phone number, and email address.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Financial information\u003C\u002Fstrong> including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Account information\u003C\u002Fstrong> including your username, password, security questions, preferences and settings.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Transaction information\u003C\u002Fstrong> including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Communications with us\u003C\u002Fstrong> including the information you include in communications with us, for example, when sending a customer support inquiry.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Device information\u003C\u002Fstrong> including information about your device, browser, or network connection, your IP address, and other unique identifiers.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Usage information\u003C\u002Fstrong> including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Personal Information Sources\u003C\u002Fh2>\n\u003Cp>We may collect personal information from the following sources:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Directly from you\u003C\u002Fstrong> including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Automatically through the Services\u003C\u002Fstrong> including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;\u003C\u002Fli>\n\u003Cli>\u003Cstrong>From our service providers\u003C\u002Fstrong> including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;\u003C\u002Fli>\n\u003Cli>\u003Cstrong>From our partners or other third parties.\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>How We Use Your Personal Information\u003C\u002Fh2>\n\u003Cp>Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Provide, Tailor, and Improve the Services.\u003C\u002Fstrong> We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Marketing and Advertising.\u003C\u002Fstrong> We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Security and Fraud Prevention.\u003C\u002Fstrong> We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Communicating with You.\u003C\u002Fstrong> We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Legal Reasons.\u003C\u002Fstrong> We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>How We Disclose Personal Information\u003C\u002Fh2>\n\u003Cp>In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).\u003C\u002Fli>\n\u003Cli>With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses \u003Ca href=\"https:\u002F\u002Fprimal-instinct-rec.myshopify.com\u002Fpages\u002Fdata-sharing-opt-out\"> here\u003C\u002Fa> .\u003C\u002Fli>\n\u003Cli>When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.\u003C\u002Fli>\n\u003Cli>With our affiliates or otherwise within our corporate group.\u003C\u002Fli>\n\u003Cli>In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Relationship with Shopify\u003C\u002Fh2>\n\u003Cp>The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the \u003Ca href=\"https:\u002F\u002Fwww.shopify.com\u002Flegal\u002Fprivacy\u002Fapp-users\">Shopify Consumer Privacy Policy\u003C\u002Fa> . Depending on where you live, you may exercise certain rights with respect to your personal information here \u003Ca href=\"https:\u002F\u002Fprivacy.shopify.com\u002Fen\">Shopify Privacy Portal Link\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch2>Third Party Websites and Links\u003C\u002Fh2>\n\u003Cp>The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and\u002For users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.\u003C\u002Fp>\n\u003Ch2>Children's Data\u003C\u002Fh2>\n\u003Cp>The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we \"share\" or \"sell\" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.\u003C\u002Fp>\n\u003Ch2>Security and Retention of Your Information\u003C\u002Fh2>\n\u003Cp>Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee \"perfect security.\" In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.\u003C\u002Fp>\n\u003Cp>How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.\u003C\u002Fp>\n\u003Ch2>Your Rights and Choices\u003C\u002Fh2>\n\u003Cp>Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Right to Access \u002F Know.\u003C\u002Fstrong> You may have a right to request access to personal information that we hold about you.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Right to Delete.\u003C\u002Fstrong> You may have a right to request that we delete personal information we maintain about you.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Right to Correct.\u003C\u002Fstrong> You may have a right to request that we correct inaccurate personal information we maintain about you.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Right of Portability.\u003C\u002Fstrong> You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Right to Opt out of Sale or Sharing for Targeted Advertising.\u003C\u002Fstrong> Depending on where you reside, you may have a right to opt out of the \"sale\" or \"share\" of your personal information or to opt out of the processing of your personal information for purposes considered to be \"targeted advertising\", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses \u003Ca href=\"https:\u002F\u002Fprimal-instinct-rec.myshopify.com\u002Fpages\u002Fdata-sharing-opt-out\">here\u003C\u002Fa>. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https:\u002F\u002Fglobalprivacycontrol.org\u002F. Other than the Global Privacy Control, we do not recognize other \"Do Not Track\" signals that may be sent from your web browser or device.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Managing Communication Preferences.\u003C\u002Fstrong> We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cdiv>\n\u003Cp>\u003Cstrong>If you reside in the UK or European Economic Area,\u003C\u002Fstrong> and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Objection to Processing and Restriction of Processing:\u003C\u002Fstrong> You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Withdrawal of Consent:\u003C\u002Fstrong> Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fdiv>\n\u003Cp>You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https:\u002F\u002Fprivacy.shopify.com\u002Fen.\u003C\u002Fp>\n\u003Cp>We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.\u003C\u002Fp>\n\u003Ch2>European Representative under Article 27 of GDPR\u003C\u002Fh2>\n\u003Cp dir=\"ltr\">\u003Cspan>We have appointed EU Rep as our Representative under Article 27 of the EU General Data Protection Regulation (“GDPR”). All GDPR queries from EU Data Subjects or Data Protection authorities should be submitted to \u003C\u002Fspan>\u003Ca href=\"https:\u002F\u002Feurep.ie\u002Fqueries_for_data_subjects_agents_supervisory_authorities\u002F\">\u003Cspan>eurep.ie\u003C\u002Fspan>\u003C\u002Fa>\u003Cspan> via their dedicated form.  Bizlegal t\u002Fa EUREP, Company number 635921, Ireland. You may also contact us directly at info@primal-instinct.net\u003C\u002Fspan>\u003Cspan>.\u003C\u002Fspan>\u003C\u002Fp>\n\u003Ch2>Complaints\u003C\u002Fh2>\n\u003Cp>If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities \u003Ca href=\"https:\u002F\u002Fedpb.europa.eu\u002Fabout-edpb\u002Fabout-edpb\u002Fmembers\">here\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch2>International Transfers\u003C\u002Fh2>\n\u003Cp>Please note that we may transfer, store and process your personal information outside the country you live in.\u003C\u002Fp>\n\u003Cp>If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.\u003C\u002Fp>\n\u003Ch2>Changes to This Privacy Policy\u003C\u002Fh2>\n\u003Cp>We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the \"Last updated\" date and provide notice as required by applicable law.\u003C\u002Fp>\n\u003Ch2>Contact\u003C\u002Fh2>\n\u003Cp>Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@primal-instinct.net or contact us at Rue Jean-Jaquet 08, Genève, 1201, CH For the purpose of applicable data protection laws, we are the data controller of your personal information.\u003C\u002Fp>","https:\u002F\u002Fcheckout.shopify.com\u002F89829376345\u002Fpolicies\u002F41463120217.html?locale=en","privacy-policy",{"id":138,"type":139,"title":140,"body":141,"url":142,"handle":143},"gid:\u002F\u002Fshopify\u002FShopPolicy\u002F59605975385","REFUND_POLICY","Refund policy","\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":55,"w":563,"h":19,"abs_x":288,"abs_y":362}\">\u003Cstrong bis_size=\"{"x":12,"y":56,"w":262,"h":16,"abs_x":288,"abs_y":363}\">Primal Instinct Records — Maazca Sàrl\u003C\u002Fstrong> Last updated: 09.04.2026\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":99,"w":563,"h":29,"abs_x":288,"abs_y":406}\">Article 1 — Scope\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":139,"w":563,"h":58,"abs_x":288,"abs_y":446}\">This Return and Refund Policy applies to all physical goods — vinyl records and merchandise — purchased through primal-instinct.net. It should be read alongside the General Terms and Conditions of Sale and the Shipping Policy.\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":214,"w":563,"h":58,"abs_x":288,"abs_y":521}\">Digital content (WAV files) is subject to specific withdrawal conditions set out in the General Terms and Conditions of Sale, Article 8.4, and is not covered by this Policy unless a technical defect is established.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":298,"w":563,"h":29,"abs_x":288,"abs_y":605}\">Article 2 — Right of Withdrawal — EU Consumers\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":338,"w":563,"h":78,"abs_x":288,"abs_y":645}\">Customers habitually resident in a European Union Member State have the right to withdraw from their purchase without giving any reason within \u003Cstrong bis_size=\"{"x":415,"y":359,"w":116,"h":16,"abs_x":691,"abs_y":666}\">14 calendar days\u003C\u002Fstrong> from the day on which the Customer, or a third party other than the carrier designated by the Customer, takes physical possession of the goods.\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":432,"w":563,"h":39,"abs_x":288,"abs_y":739}\">For orders containing multiple items dispatched separately, the 14-day period runs from the day the Customer takes physical possession of the last item.\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":487,"w":563,"h":78,"abs_x":288,"abs_y":794}\">To exercise this right, the Customer must notify the Seller before the 14-day period expires using the contact details in Article 9 or by submitting the Model Withdrawal Form available in Appendix A of the General Terms and Conditions of Sale. The burden of proof that the right has been exercised in time lies with the Customer.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":591,"w":563,"h":29,"abs_x":288,"abs_y":898}\">Article 3 — Conditions for Return\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":631,"w":563,"h":39,"abs_x":288,"abs_y":938}\">\u003Cstrong bis_size=\"{"x":12,"y":632,"w":117,"h":16,"abs_x":288,"abs_y":939}\">3.1 Vinyl Records\u003C\u002Fstrong> Vinyl records are accepted for return under the right of withdrawal whether or not the outer shrinkwrap has been removed, provided:\u003C\u002Fp>\n\u003Cul class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" bis_size=\"{"x":12,"y":686,"w":563,"h":97,"abs_x":288,"abs_y":993}\">\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":686,"w":523,"h":19,"abs_x":328,"abs_y":993}\">The record itself is unplayed and in its original condition\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":705,"w":523,"h":39,"abs_x":328,"abs_y":1012}\">All original inserts, inner sleeves, and packaging components are included and undamaged\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":745,"w":523,"h":39,"abs_x":328,"abs_y":1052}\">The item shows no signs of use beyond what is reasonably necessary to inspect it\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":798,"w":563,"h":39,"abs_x":288,"abs_y":1105}\">\u003Cstrong bis_size=\"{"x":12,"y":799,"w":114,"h":16,"abs_x":288,"abs_y":1106}\">3.2 Merchandise\u003C\u002Fstrong> Apparel and branded merchandise are accepted for return under the right of withdrawal provided:\u003C\u002Fp>\n\u003Cul class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" bis_size=\"{"x":12,"y":853,"w":563,"h":78,"abs_x":288,"abs_y":1160}\">\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":853,"w":523,"h":19,"abs_x":328,"abs_y":1160}\">The item is in brand new, unworn condition\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":873,"w":523,"h":19,"abs_x":328,"abs_y":1180}\">All original tags and packaging are intact and attached\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":892,"w":523,"h":39,"abs_x":328,"abs_y":1199}\">The item shows no signs of wear, washing, alteration, or damage attributable to the Customer\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":945,"w":563,"h":97,"abs_x":288,"abs_y":1252}\">Items returned in a condition inconsistent with the above — including items that have been worn, washed, or show damage attributable to use — will not be accepted. The Seller reserves the right to refuse the return or apply a proportionate deduction from the refund to reflect any diminishment in value caused by handling beyond what is necessary to assess the goods.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":1068,"w":563,"h":29,"abs_x":288,"abs_y":1375}\">Article 4 — Exclusions from the Right of Withdrawal\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1108,"w":563,"h":19,"abs_x":288,"abs_y":1415}\">The following are not eligible for return under the right of withdrawal:\u003C\u002Fp>\n\u003Cul class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" bis_size=\"{"x":12,"y":1144,"w":563,"h":117,"abs_x":288,"abs_y":1451}\">\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":1144,"w":523,"h":19,"abs_x":328,"abs_y":1451}\">Goods made to the Customer's specification or clearly personalised\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":1163,"w":523,"h":58,"abs_x":328,"abs_y":1470}\">Sealed audio recordings that have been unsealed after delivery, to the extent permitted under the applicable law of the Customer's EU Member State (note: the application of this exemption varies by jurisdiction)\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":1222,"w":523,"h":39,"abs_x":328,"abs_y":1529}\">Any other category of goods expressly excluded under Article 16 of EU Directive 2011\u002F83\u002FEU\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1275,"w":563,"h":97,"abs_x":288,"abs_y":1582}\">\u003Cstrong bis_size=\"{"x":12,"y":1277,"w":181,"h":16,"abs_x":288,"abs_y":1584}\">Discounted and sale items\u003C\u002Fstrong> are not excluded from the statutory 14-day right of withdrawal, which applies regardless of whether a product was purchased at full or reduced price. However, discounted and sale items are excluded from any goodwill or extended return arrangement beyond the statutory withdrawal period. No goodwill returns are accepted on sale items once the 14-day statutory period has expired.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":1398,"w":563,"h":29,"abs_x":288,"abs_y":1705}\">Article 5 — How to Initiate a Return\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1438,"w":563,"h":39,"abs_x":288,"abs_y":1745}\">To initiate a return — whether under the right of withdrawal or for a defective or incorrect item — the Customer must:\u003C\u002Fp>\n\u003Col class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-decimal flex flex-col gap-1 pl-8 mb-3\" bis_size=\"{"x":12,"y":1494,"w":563,"h":97,"abs_x":288,"abs_y":1801}\">\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":1494,"w":523,"h":39,"abs_x":328,"abs_y":1801}\">Contact the Seller at \u003Ca href=\"mailto:info@primal-instinct.net\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":188,"y":1495,"w":155,"h":16,"abs_x":464,"abs_y":1802}\">info@primal-instinct.net\u003C\u002Fa> before returning any goods, stating the order number, the item(s) to be returned, and the reason for return\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":1533,"w":523,"h":19,"abs_x":328,"abs_y":1840}\">Await written return authorisation from the Seller\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":1552,"w":523,"h":39,"abs_x":328,"abs_y":1859}\">Return the item(s) to the appropriate return address (see Article 6) within 14 calendar days of notifying the Seller of the withdrawal decision\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1606,"w":563,"h":39,"abs_x":288,"abs_y":1913}\">Returns sent without prior written authorisation will not be processed and may be returned to sender at the Customer's expense.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":1670,"w":563,"h":29,"abs_x":288,"abs_y":1977}\">Article 6 — Return Addresses\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1710,"w":563,"h":19,"abs_x":288,"abs_y":2017}\">Returns must be sent to the address corresponding to the product type:\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1745,"w":563,"h":39,"abs_x":288,"abs_y":2052}\">\u003Cstrong bis_size=\"{"x":12,"y":1747,"w":95,"h":16,"abs_x":288,"abs_y":2054}\">Vinyl records:\u003C\u002Fstrong> Triple Vision Record Distribution B.V. Achterhaven 160 c\u002Fo Marco Grijsen 3024 RC Rotterdam Netherlands Email: \u003Ca href=\"mailto:store@triplevision.nl\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":317,"y":1766,"w":131,"h":16,"abs_x":593,"abs_y":2073}\">store@triplevision.nl\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1800,"w":563,"h":58,"abs_x":288,"abs_y":2107}\">\u003Cstrong bis_size=\"{"x":12,"y":1802,"w":293,"h":16,"abs_x":288,"abs_y":2109}\">Merchandise (apparel and branded items):\u003C\u002Fstrong> Customers must contact \u003Ca href=\"mailto:vertrieb@hwc-merchandise.com\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":12,"y":1802,"w":554,"h":36,"abs_x":288,"abs_y":2109}\">vertrieb@hwc-merchandise.com\u003C\u002Fa> to obtain the applicable return address and instructions prior to returning any merchandise. Do not return merchandise to the vinyl address.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":1884,"w":563,"h":29,"abs_x":288,"abs_y":2191}\">Article 7 — Return Shipping Costs\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1924,"w":563,"h":58,"abs_x":288,"abs_y":2231}\">\u003Cstrong bis_size=\"{"x":12,"y":1926,"w":262,"h":16,"abs_x":288,"abs_y":2233}\">Returns under the right of withdrawal:\u003C\u002Fstrong> Return shipping costs are borne entirely by the Customer. The Seller recommends using a tracked and insured postal or courier service. The Seller accepts no liability for items lost or damaged in return transit.\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":1999,"w":563,"h":78,"abs_x":288,"abs_y":2306}\">\u003Cstrong bis_size=\"{"x":12,"y":2000,"w":274,"h":16,"abs_x":288,"abs_y":2307}\">Returns of defective or incorrect goods:\u003C\u002Fstrong> Where the Seller has dispatched a defective product or an incorrect item, the Seller will bear the cost of return shipping by providing a prepaid return label or reimbursing documented return costs upon receipt of the goods.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":2102,"w":563,"h":29,"abs_x":288,"abs_y":2409}\">Article 8 — Refunds\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":2142,"w":563,"h":39,"abs_x":288,"abs_y":2449}\">\u003Cstrong bis_size=\"{"x":12,"y":2144,"w":130,"h":16,"abs_x":288,"abs_y":2451}\">8.1 Refund Amount\u003C\u002Fstrong> Upon receipt of the returned goods and verification that they meet the conditions set out in Article 3, the Seller will refund:\u003C\u002Fp>\n\u003Cul class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" bis_size=\"{"x":12,"y":2197,"w":563,"h":97,"abs_x":288,"abs_y":2504}\">\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":2197,"w":523,"h":19,"abs_x":328,"abs_y":2504}\">The full purchase price of the returned product(s)\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":2217,"w":523,"h":78,"abs_x":328,"abs_y":2524}\">The original outbound shipping cost, up to the equivalent of the cheapest standard delivery option offered by the Seller at the time of order. Where the Customer selected an enhanced delivery option, only the standard equivalent is refunded.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":2309,"w":563,"h":39,"abs_x":288,"abs_y":2616}\">Return shipping costs paid by the Customer are not refunded except where the return is due to a defect or error attributable to the Seller.\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":2365,"w":563,"h":58,"abs_x":288,"abs_y":2672}\">\u003Cstrong bis_size=\"{"x":12,"y":2366,"w":131,"h":16,"abs_x":288,"abs_y":2673}\">8.2 Refund Method\u003C\u002Fstrong> Refunds are issued by the same payment method used for the original purchase, unless the Customer expressly agrees otherwise and no additional fee is imposed as a result.\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":2439,"w":563,"h":39,"abs_x":288,"abs_y":2746}\">\u003Cstrong bis_size=\"{"x":12,"y":2441,"w":137,"h":16,"abs_x":288,"abs_y":2748}\">8.3 Refund Timeline\u003C\u002Fstrong> The Seller will process the refund within \u003Cstrong bis_size=\"{"x":414,"y":2441,"w":116,"h":16,"abs_x":690,"abs_y":2748}\">14 calendar days\u003C\u002Fstrong> of the earlier of:\u003C\u002Fp>\n\u003Cul class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" bis_size=\"{"x":12,"y":2495,"w":563,"h":58,"abs_x":288,"abs_y":2802}\">\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":2495,"w":523,"h":19,"abs_x":328,"abs_y":2802}\">Receipt of the returned goods at the applicable return address\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":2514,"w":523,"h":39,"abs_x":328,"abs_y":2821}\">Receipt of proof of return dispatch from the Customer (e.g. carrier tracking confirmation)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":2567,"w":563,"h":39,"abs_x":288,"abs_y":2874}\">The Seller reserves the right to withhold the refund until the returned goods are received or proof of dispatch is provided, whichever occurs first.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":2632,"w":563,"h":29,"abs_x":288,"abs_y":2939}\">Article 9 — Defective, Damaged, or Incorrect Goods\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":2672,"w":563,"h":58,"abs_x":288,"abs_y":2979}\">\u003Cstrong bis_size=\"{"x":12,"y":2673,"w":220,"h":16,"abs_x":288,"abs_y":2980}\">9.1 Defective or damaged goods\u003C\u002Fstrong> Where a Customer receives a product that is defective or damaged at the time of delivery, the Customer must notify the Seller at \u003Ca href=\"mailto:info@primal-instinct.net\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":12,"y":2712,"w":155,"h":16,"abs_x":288,"abs_y":3019}\">info@primal-instinct.net\u003C\u002Fa> within 7 calendar days of delivery, providing:\u003C\u002Fp>\n\u003Cul class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\" bis_size=\"{"x":12,"y":2746,"w":563,"h":78,"abs_x":288,"abs_y":3053}\">\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":2746,"w":523,"h":19,"abs_x":328,"abs_y":3053}\">The order number\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":2766,"w":523,"h":19,"abs_x":328,"abs_y":3073}\">A description of the defect or damage\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\" bis_size=\"{"x":52,"y":2785,"w":523,"h":39,"abs_x":328,"abs_y":3092}\">Clear photographic or video evidence of the defect and, where relevant, the packaging\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":2839,"w":563,"h":58,"abs_x":288,"abs_y":3146}\">The Seller's default remedy for confirmed defective or damaged goods is a \u003Cstrong bis_size=\"{"x":498,"y":2840,"w":71,"h":16,"abs_x":774,"abs_y":3147}\">full refund\u003C\u002Fstrong> of the purchase price and applicable shipping cost, processed within 14 calendar days of confirmation.\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":2913,"w":563,"h":78,"abs_x":288,"abs_y":3220}\">Where the Customer expressly requests a replacement rather than a refund, the Seller will arrange a replacement shipment subject to stock availability. Replacement is not guaranteed where the relevant product is out of stock or discontinued. Where replacement is not possible, a full refund will be issued.\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":3008,"w":563,"h":78,"abs_x":288,"abs_y":3315}\">\u003Cstrong bis_size=\"{"x":12,"y":3009,"w":195,"h":16,"abs_x":288,"abs_y":3316}\">9.2 Pressing defects — Vinyl\u003C\u002Fstrong> Minor sonic characteristics inherent to the analogue vinyl manufacturing process — including low-level surface noise or occasional pressing grain — that do not materially impair playability do not constitute defects. Defects rendering a record wholly or materially unplayable are covered under this Article.\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":3102,"w":563,"h":78,"abs_x":288,"abs_y":3409}\">\u003Cstrong bis_size=\"{"x":12,"y":3104,"w":135,"h":16,"abs_x":288,"abs_y":3411}\">9.3 Incorrect goods\u003C\u002Fstrong> Where the Seller dispatches goods that do not match the Customer's order confirmation, the Customer must notify the Seller within 7 calendar days of delivery. The Seller will arrange collection of the incorrect goods at its own cost and will dispatch the correct item or issue a full refund at the Customer's preference.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":3206,"w":563,"h":29,"abs_x":288,"abs_y":3513}\">Article 10 — Non-EU Customers\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":3246,"w":563,"h":78,"abs_x":288,"abs_y":3553}\">Customers habitually resident outside the European Union do not benefit from the statutory 14-day right of withdrawal as a matter of EU law. Return requests from non-EU customers will be assessed on a case-by-case basis. The Seller's obligations with respect to defective or incorrect goods apply to all customers regardless of location.\u003C\u002Fp>\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\" bis_size=\"{"x":12,"y":3349,"w":563,"h":29,"abs_x":288,"abs_y":3656}\">Article 11 — Contact\u003C\u002Fh2>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":3389,"w":563,"h":19,"abs_x":288,"abs_y":3696}\">For all return and refund enquiries:\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":3424,"w":563,"h":39,"abs_x":288,"abs_y":3731}\">\u003Cstrong bis_size=\"{"x":12,"y":3426,"w":262,"h":16,"abs_x":288,"abs_y":3733}\">Maazca Sàrl — Primal Instinct Records\u003C\u002Fstrong> Email: \u003Ca href=\"mailto:info@primal-instinct.net\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":321,"y":3426,"w":155,"h":16,"abs_x":597,"abs_y":3733}\">info@primal-instinct.net\u003C\u002Fa> Phone: +41 78 734 67 94 Contact: Marc-Antoine Mutillod\u003C\u002Fp>\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\" bis_size=\"{"x":12,"y":3480,"w":563,"h":39,"abs_x":288,"abs_y":3787}\">For vinyl return logistics specifically: \u003Ca href=\"mailto:store@triplevision.nl\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":250,"y":3481,"w":131,"h":16,"abs_x":526,"abs_y":3788}\">store@triplevision.nl\u003C\u002Fa> For merchandise return logistics specifically: \u003Ca href=\"mailto:vertrieb@hwc-merchandise.com\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" bis_size=\"{"x":149,"y":3501,"w":209,"h":16,"abs_x":425,"abs_y":3808}\">vertrieb@hwc-merchandise.com\u003C\u002Fa>\u003C\u002Fp>","https:\u002F\u002Fcheckout.shopify.com\u002F89829376345\u002Fpolicies\u002F59605975385.html?locale=en","refund-policy",{"id":145,"type":146,"title":147,"body":148,"url":149,"handle":150},"gid:\u002F\u002Fshopify\u002FShopPolicy\u002F59608662361","SHIPPING_POLICY","Shipping","\u003Cdiv>\u003Cbr>\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">\u003Cstrong>Primal Instinct Records — Maazca Sàrl Last updated: \u003Cmeta charset=\"utf-8\">April 8, 2026\u003C\u002Fstrong>\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Article 1 — General Information\u003C\u002Fh2>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">This Shipping Policy applies to all physical goods — vinyl records and merchandise — sold through primal-instinct.net and dispatched to customers worldwide. It forms part of the contractual relationship between Maazca Sàrl (the \"Seller\") and the Customer and should be read alongside the General Terms and Conditions of Sale and the Return and Refund Policy.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Digital content (WAV files) is delivered electronically and is not subject to this Shipping Policy.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Article 2 — Order Processing Time\u003C\u002Fh2>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Orders are processed within a maximum of \u003Cstrong>30 calendar days from the date of confirmed payment\u003C\u002Fstrong>, unless a different processing time is explicitly stated on the relevant product page.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">For certain releases — including new pressings, pre-orders, and limited editions — longer processing times may apply due to manufacturing lead times. Any such delay will be indicated clearly on the product page at the time of purchase. By placing an order on such a product, the Customer acknowledges and accepts the extended processing timeline.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The processing period begins upon receipt of confirmed payment and excludes dispatch and transit time.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Where unforeseen delays arise after order confirmation, the Seller will notify the Customer by email within a reasonable time.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Article 3 — Dispatch and Delivery Timeframes\u003C\u002Fh2>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Once dispatched, estimated delivery timeframes are as follows:\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cdiv class=\"overflow-x-auto w-full px-2 mb-6\">\n\u003Ctable class=\"min-w-full border-collapse text-sm leading-[1.7] whitespace-normal\" style=\"width: 100%; height: 78.3752px;\">\n\u003Cthead class=\"text-left\">\n\u003Ctr style=\"height: 19.5938px;\">\n\u003Cth scope=\"col\" class=\"text-text-100 border-b-0.5 border-border-300\u002F60 py-2 pr-4 align-top font-bold\" style=\"width: 22.3107%; height: 19.5938px;\">Destination\u003C\u002Fth>\n\u003Cth scope=\"col\" class=\"text-text-100 border-b-0.5 border-border-300\u002F60 py-2 pr-4 align-top font-bold\" style=\"width: 74.8474%; height: 19.5938px;\">Estimated Delivery Time\u003C\u002Fth>\n\u003C\u002Ftr>\n\u003C\u002Fthead>\n\u003Ctbody>\n\u003Ctr style=\"height: 19.5938px;\">\n\u003Ctd class=\"border-b-0.5 border-border-300\u002F30 py-2 pr-4 align-top\" style=\"width: 22.3107%; height: 19.5938px;\">European Union\u003C\u002Ftd>\n\u003Ctd class=\"border-b-0.5 border-border-300\u002F30 py-2 pr-4 align-top\" style=\"width: 74.8474%; height: 19.5938px;\">Approximately 2 weeks from dispatch\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr style=\"height: 19.5938px;\">\n\u003Ctd class=\"border-b-0.5 border-border-300\u002F30 py-2 pr-4 align-top\" style=\"width: 22.3107%; height: 19.5938px;\">United Kingdom\u003C\u002Ftd>\n\u003Ctd class=\"border-b-0.5 border-border-300\u002F30 py-2 pr-4 align-top\" style=\"width: 74.8474%; height: 19.5938px;\">Approximately 2 weeks from dispatch\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr style=\"height: 19.5938px;\">\n\u003Ctd class=\"border-b-0.5 border-border-300\u002F30 py-2 pr-4 align-top\" style=\"width: 22.3107%; height: 19.5938px;\">Rest of world\u003C\u002Ftd>\n\u003Ctd class=\"border-b-0.5 border-border-300\u002F30 py-2 pr-4 align-top\" style=\"width: 74.8474%; height: 19.5938px;\">Approximately 3 weeks from dispatch, sometimes less\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\n\u003C\u002Ftable>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">These timeframes are indicative only and are not guaranteed. They represent standard carrier performance under normal operating conditions. The Seller accepts no liability for delays caused by carrier operations, customs clearance, public holidays, or events beyond its reasonable control.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The maximum contractual delivery period for EU consumers is 30 calendar days from the date of order confirmation, in accordance with Article 18 of EU Directive 2011\u002F83\u002FEU. Where this period cannot be met for reasons attributable to the Seller, the Customer's rights are set out in the General Terms and Conditions of Sale, Article 7.3.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Article 4 — Shipping Rates\u003C\u002Fh2>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Shipping costs are calculated at checkout based on destination zone and package weight. The applicable shipping cost is displayed to the Customer before order confirmation. No shipping cost is hidden or added after checkout completion.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Article 5 — Delivery Partners and Dispatch Locations\u003C\u002Fh2>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The Seller dispatches physical goods via \u003Cstrong>FedEx\u003C\u002Fstrong> and \u003Cstrong>DHL\u003C\u002Fstrong>, or equivalent international carriers, selected based on destination and package characteristics.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">\u003Cstrong>Important — Split Shipments:\u003C\u002Fstrong> Vinyl records and merchandise are dispatched from separate locations:\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cul class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n\u003Cli class=\"whitespace-normal break-words pl-2\">Vinyl records are dispatched by \u003Cstrong>Triple Vision Record Distribution B.V.\u003C\u002Fstrong>, Achterhaven 160, 3024 RC Rotterdam, Netherlands. For vinyl-related dispatch enquiries: \u003Ca class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" href=\"mailto:store@triplevision.nl\">store@triplevision.nl\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\">Merchandise (apparel and branded items) is dispatched from \u003Cstrong>Berlin, Germany\u003C\u002Fstrong> by the Seller's fulfilment partner.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Where a Customer orders both vinyl and merchandise in a single order, the items will be dispatched separately from their respective locations. \u003Cstrong>Separate shipping charges apply to each shipment\u003C\u002Fstrong> and are calculated and displayed individually at checkout. The Customer will receive separate tracking references for each dispatch.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Article 6 — Delivery Zones and Restrictions\u003C\u002Fh2>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The Seller ships to customers worldwide with the following exceptions. Delivery is not available to:\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cul class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n\u003Cli class=\"whitespace-normal break-words pl-2\">Israel\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\">Iran\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\">Ukraine\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\">Any territory subject to international trade sanctions or arms embargoes imposed by Switzerland, the European Union, or the United Nations at the time of order\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\">Any territory affected by active armed conflict where safe and lawful commercial delivery is not possible\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The Seller reserves the right to update this list at any time without prior notice. Orders placed for restricted destinations will be cancelled and fully refunded.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Article 7 — Customs, Import Duties, and Taxes\u003C\u002Fh2>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Maazca Sàrl is established in Switzerland. All shipments are dispatched from Switzerland or the Netherlands and may be subject to customs inspection upon entry into the destination country.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The Customer is the importer of record for all international shipments and is solely and fully responsible for:\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cul class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n\u003Cli class=\"whitespace-normal break-words pl-2\">Payment of all applicable import duties, import VAT, excise duties, and carrier customs handling fees levied by the customs authorities or delivering carrier of the destination country\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\">Compliance with all applicable import laws and regulations of the destination country\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">These charges are not collected by the Seller at checkout, are entirely outside the Seller's control, and vary by destination country, product category, and consignment value. The Seller cannot predict, estimate, or guarantee their amount. Customers are strongly encouraged to verify applicable import charges for their country before placing an order.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Refusal to pay applicable import charges or to accept delivery of a consignment does not constitute valid exercise of the right of withdrawal and does not entitle the Customer to a refund of outbound shipping costs. Where a consignment is returned to the Seller as a result of delivery refusal or non-payment of import charges, the Seller reserves the right to deduct return shipping costs and any associated fees and duties from any refund of the product price.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Article 8 — Transfer of Risk and Carrier Liability\u003C\u002Fh2>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Risk of accidental loss of or damage to goods passes to the Customer at the moment the Customer, or a third party designated by the Customer other than the carrier, takes physical possession of the goods.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Once goods have been handed to the carrier and a tracking reference has been issued, the Seller is no longer in a position to intervene in the transit process. In the event of delivery issues — including delays, failed delivery attempts, or goods held at a customs facility — the Customer is encouraged to contact the carrier directly using the tracking reference provided.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">This provision applies without prejudice to the mandatory rights of EU consumers under Article 20 of EU Directive 2011\u002F83\u002FEU, under which the Seller remains liable for any loss or damage occurring during transit until the moment the goods reach the Customer's physical possession.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Article 9 — Damaged Goods in Transit\u003C\u002Fh2>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If a Customer receives physical goods that are visibly damaged as a result of transit, the following procedure applies:\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Col class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-decimal flex flex-col gap-1 pl-8 mb-3\">\n\u003Cli class=\"whitespace-normal break-words pl-2\">The Customer must notify the Seller at \u003Ca class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@primal-instinct.net\">info@primal-instinct.net\u003C\u002Fa> within 7 calendar days of delivery, providing photographic evidence of the damage to both the packaging and the product\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\">The Seller will open a systematic carrier claim upon receipt of evidence\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\">Subject to the outcome of the carrier claim and available stock, the Seller will offer a replacement or refund in accordance with the Return and Refund Policy\u003C\u002Fli>\n\u003C\u002Fol>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Damage claims submitted more than 7 calendar days after delivery may not be accepted, as the Seller's ability to pursue a carrier claim is time-limited by carrier terms.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Article 10 — Lost Parcels\u003C\u002Fh2>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">A parcel is considered lost if it has not been delivered and tracking has shown no movement for a period of:\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cul class=\"[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n\u003Cli class=\"whitespace-normal break-words pl-2\">21 calendar days from dispatch for EU destinations\u003C\u002Fli>\n\u003Cli class=\"whitespace-normal break-words pl-2\">30 calendar days from dispatch for all other destinations\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Where a parcel meets the above criteria, the Customer must notify the Seller at \u003Ca class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@primal-instinct.net\">info@primal-instinct.net\u003C\u002Fa>. The Seller will open a carrier claim and, upon confirmation, will offer the Customer either a replacement shipment (subject to stock availability) or a full refund of the product price and original shipping cost.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">The Seller accepts no liability for parcels confirmed as delivered by the carrier to the address provided by the Customer, where non-receipt is disputed.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Ch2 class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\">Article 11 — Contact\u003C\u002Fh2>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">For shipping-related enquiries:\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">\u003Cstrong>Maazca Sàrl — Primal Instinct Records\u003C\u002Fstrong> Email: \u003Ca class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" href=\"mailto:info@primal-instinct.net\">info@primal-instinct.net\u003C\u002Fa> Phone: +41 78 734 67 94 Contact: Marc-Antoine Mutillod\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>\n\u003Cdiv>\n\u003Cdiv class=\"standard-markdown grid-cols-1 grid [&_>_*]:min-w-0 gap-3\">\n\u003Cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">For vinyl dispatch enquiries specifically: \u003Ca class=\"underline underline underline-offset-2 decoration-1 decoration-current\u002F40 hover:decoration-current focus:decoration-current\" href=\"mailto:store@triplevision.nl\">store@triplevision.nl\u003C\u002Fa>\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003C\u002Fdiv>","https:\u002F\u002Fcheckout.shopify.com\u002F89829376345\u002Fpolicies\u002F59608662361.html?locale=en","shipping-policy",{"id":152,"type":153,"title":154,"body":155,"url":156,"handle":157},"gid:\u002F\u002Fshopify\u002FShopPolicy\u002F59606008153","TERMS_OF_SERVICE","Terms of service","\u003Cp>\u003Cstrong>Primal Instinct Records — Maazca Sàrl Effective date: \u003Cmeta charset=\"utf-8\">April 8, 2026\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Ch2>Article 1 — Company Identification\u003C\u002Fh2>\n\u003Cp>These General Terms and Conditions of Sale and Use (the \"Terms\") are issued by:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Maazca Sàrl\u003C\u002Fstrong> Trading as: Primal Instinct Records Registered address: Rue Jean-Jaquet 8, 1201 Geneva, Switzerland Company identifier (UID): CHE-389.081.763 Trade register: Registre du Commerce du Canton de Genève Email: info@primal-instinct.net Phone: +41 78 734 67 94 Contact person: Marc-Antoine Mutillod Website: https:\u002F\u002Fprimal-instinct.net\u003C\u002Fp>\n\u003Ch2>Article 2 — Scope and Acceptance\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>2.1\u003C\u002Fstrong> These Terms govern all contracts concluded remotely between Maazca Sàrl (the \"Seller\") and any natural person acting for purposes outside their trade, business, craft, or profession (the \"Customer\") through the Website. They apply exclusively to business-to-consumer (B2C) transactions. Orders placed for commercial, resale, or professional purposes are outside the scope of these Terms and may be refused at the Seller's discretion.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>2.2\u003C\u002Fstrong> By completing the checkout process and clicking the order confirmation button, the Customer acknowledges having read, understood, and unreservedly accepted these Terms in their entirety. The Terms applicable to any order are those in force at the date the order is placed. The Customer is advised to save or print a dated copy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>2.3\u003C\u002Fstrong> These Terms constitute the entire agreement between the Seller and the Customer with respect to any order and supersede all prior representations, negotiations, or understandings, whether written or oral.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>2.4\u003C\u002Fstrong> The Seller reserves the right to amend these Terms at any time. Amendments apply from the date of publication on the Website and do not affect contracts already concluded.\u003C\u002Fp>\n\u003Ch2>Article 3 — Products and Availability\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>3.1 Product Descriptions\u003C\u002Fstrong> The Seller endeavours to present all products accurately, including descriptions, photographs, audio previews, technical specifications, and any relevant format information. Photographs and visual representations are provided for illustrative purposes only and may vary slightly from the physical product in colour, packaging, or label presentation due to screen calibration differences. Product descriptions are drafted in good faith; minor inaccuracies that do not affect the essential characteristics of a product do not give rise to liability.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>3.2 Product Categories\u003C\u002Fstrong> The Website offers the following categories of products:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Physical goods: vinyl records (LP, EP, 12\" and other formats) and branded merchandise including apparel\u003C\u002Fli>\n\u003Cli>Digital content: music files in WAV format delivered electronically via download link\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>3.3 Availability\u003C\u002Fstrong> All orders are subject to stock availability at the time of order confirmation. The Seller reserves the right to withdraw, limit, or suspend any product at any time without prior notice. Where a product becomes unavailable after an order has been accepted, the Seller will notify the Customer promptly and either offer an equivalent substitute subject to express Customer acceptance, or cancel the relevant item and refund all sums paid for it within 14 calendar days.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>3.4 Product Modifications\u003C\u002Fstrong> The Seller reserves the right to modify product specifications, packaging, or presentation at any time, provided that any modification does not materially alter the essential characteristics of the product as described at the time of order.\u003C\u002Fp>\n\u003Ch2>Article 4 — Pricing\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>4.1 Currency\u003C\u002Fstrong> All prices displayed on the Website are denominated in Swiss Francs (CHF) unless otherwise stated.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>4.2 Prices Exclusive of VAT\u003C\u002Fstrong> Maazca Sàrl is established in Switzerland. All prices displayed on the Website are exclusive of value added tax (VAT). Swiss VAT does not apply to goods and digital content exported from Switzerland.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>4.3 Import Charges and Additional Costs\u003C\u002Fstrong> Maazca Sàrl is established in Switzerland. All prices displayed on the Website are exclusive of any taxes, duties, or import charges applicable in the Customer's country of destination.\u003C\u002Fp>\n\u003Cp>For customers in European Union Member States and all other international destinations: shipments from Switzerland may be subject to import VAT, customs duties, and carrier handling fees levied by the customs authorities or delivering carrier of the destination country upon or prior to delivery. These charges are entirely outside the Seller's control, are not collected at checkout, and are the sole financial responsibility of the Customer as importer of record. Their amount varies by destination country, product category, and consignment value.\u003C\u002Fp>\n\u003Cp>The Customer is strongly encouraged to verify the applicable import charges for their country before placing an order. The Seller cannot predict, estimate, or guarantee the amount of any such charges and accepts no liability in connection with them.\u003C\u002Fp>\n\u003Cp>Refusal to pay applicable import charges or to accept delivery does not constitute valid exercise of the right of withdrawal under Article 8 and does not entitle the Customer to a refund of outbound delivery costs. Where a consignment is returned to the Seller as a result of delivery refusal or non-payment of import charges, the Seller reserves the right to deduct return shipping costs and any associated fees from any refund of the product price.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>4.4 Non-EU Customers\u003C\u002Fstrong> For customers located outside the European Union, local taxes, import duties, and customs charges vary by jurisdiction and are entirely the Customer's responsibility. The Seller does not collect such taxes at checkout.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>4.5 Price Accuracy\u003C\u002Fstrong> The Seller reserves the right to modify prices at any time without prior notice. The price applicable to any order is that displayed at the time the Customer confirms the order at checkout. In the event of a manifest and objectively identifiable pricing error, the Seller reserves the right to cancel the affected order and issue a full refund after notifying the Customer, who will be offered the opportunity to reorder at the correct price.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>4.6 Promotional Prices\u003C\u002Fstrong> Where a promotional or reduced price is displayed, the reference price shown alongside it represents the lowest price at which the product was offered by the Seller during the 30 calendar days preceding the start of the promotion, in compliance with EU Directive 2019\u002F2161 (Omnibus Directive).\u003C\u002Fp>\n\u003Cp>\u003Cstrong>4.7 Delivery Costs\u003C\u002Fstrong> Delivery costs are not included in displayed product prices. The applicable delivery charge is calculated based on destination, package weight, and carrier tariffs, and is shown separately at checkout before order confirmation.\u003C\u002Fp>\n\u003Ch2>Article 5 — Order Process\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>5.1 Steps to Place an Order\u003C\u002Fstrong> The Customer places an order by completing the following steps in sequence:\u003C\u002Fp>\n\u003Col>\n\u003Cli>Selecting the desired product(s) and adding them to the shopping cart\u003C\u002Fli>\n\u003Cli>Reviewing cart contents, quantities, delivery costs, and total price\u003C\u002Fli>\n\u003Cli>Entering accurate delivery and billing information\u003C\u002Fli>\n\u003Cli>Selecting a payment method\u003C\u002Fli>\n\u003Cli>For digital content (WAV files) only: actively ticking the mandatory consent checkbox confirming express request for immediate delivery and acknowledgement that the right of withdrawal is thereby waived upon commencement of download — this step is a prerequisite to finalising checkout for digital purchases\u003C\u002Fli>\n\u003Cli>Reviewing the complete order summary and confirming the order by clicking the \"Place Order\", \"Pay Now\", or equivalent button\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>\u003Cstrong>5.2 Customer Responsibility\u003C\u002Fstrong> The Customer is solely responsible for verifying the accuracy of all information provided before confirming an order, including delivery address, email address, product selection, and quantities. The Seller is not liable for errors in an order attributable to incorrect information provided by the Customer.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>5.3 Order Acknowledgement\u003C\u002Fstrong> Upon order submission, the Customer receives an automated order acknowledgement by email confirming receipt of the order. This acknowledgement constitutes a record of receipt only and does not constitute acceptance of the order by the Seller.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>5.4 Contract Formation\u003C\u002Fstrong> The contract between the Seller and the Customer is formed upon the Seller's issuance of an order confirmation email, confirming that the order has been accepted and is being prepared for dispatch or digital delivery. If no order confirmation is received within 5 working days of placing the order, the Customer should contact info@primal-instinct.net before assuming a contract has been formed.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>5.5 Right to Refuse or Cancel Orders\u003C\u002Fstrong> The Seller reserves the right to refuse or cancel any order for legitimate reasons, including but not limited to: product unavailability; reasonable suspicion of fraudulent, abusive, or speculative ordering; manifest pricing error; delivery to a restricted or sanctioned zone; or failure of payment authorisation. Where an order is refused or cancelled, the Customer will be notified promptly and any sums paid will be refunded in full within 14 calendar days.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>5.6 Record of Contract\u003C\u002Fstrong> The Seller retains a record of all concluded contracts. The Customer may request a copy of their order confirmation and the Terms applicable to their order by contacting info@primal-instinct.net.\u003C\u002Fp>\n\u003Ch2>Article 6 — Payment Terms\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>6.1 Accepted Payment Methods\u003C\u002Fstrong> The Seller accepts payment by the methods displayed at checkout at the time of purchase. PayPal is expressly excluded. The list of available payment methods is subject to change; the Customer should refer to the checkout page for the current list.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>6.2 Payment Timing\u003C\u002Fstrong> Full payment is due at the time of order confirmation. No physical goods will be dispatched, and no digital content will be made available for download, until payment has been successfully processed, authorised, and confirmed.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>6.3 Payment Security\u003C\u002Fstrong> All payment transactions are processed by third-party payment service providers using industry-standard encryption and security protocols. The Seller does not store, record, or have access to the Customer's complete payment card details. Payment data is processed directly by the relevant payment service provider in accordance with its own terms and privacy policy.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>6.4 Currency and Conversion\u003C\u002Fstrong> Payments are processed in CHF. Where the Customer's account is denominated in a different currency, applicable exchange rates and any foreign transaction or conversion fees are determined solely by the Customer's bank or payment provider. The Seller bears no responsibility for such fees or for exchange rate fluctuations.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>6.5 Fraud Prevention\u003C\u002Fstrong> The Seller reserves the right to refuse, suspend, or reverse any transaction where there are reasonable grounds to suspect fraud, identity theft, unauthorised use of payment credentials, or any other unlawful activity. The Customer will be notified where lawfully permitted. Any sums not legitimately owed will be refunded.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>6.6 Invoicing\u003C\u002Fstrong> The Seller issues an electronic invoice to the Customer's registered email address upon order confirmation.\u003C\u002Fp>\n\u003Ch2>Article 7 — Delivery\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>7.1 Delivery Zones\u003C\u002Fstrong> The Seller ships physical goods worldwide with the following exceptions. Delivery is not available to: Israel, Iran, Ukraine, and any territory that is, at the time of order, subject to international trade sanctions or arms embargoes imposed by Switzerland, the European Union, or the United Nations, or affected by active armed conflict rendering safe and lawful delivery impossible. The Seller reserves the right to update this list at any time and to cancel any order whose destination falls within a restricted zone at the time of dispatch.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>7.2 Carriers\u003C\u002Fstrong> Physical goods are dispatched via FedEx, DHL, or an equivalent international carrier selected at the Seller's discretion based on destination, package weight, and service availability. Tracking information is provided to the Customer by email upon dispatch. The Seller does not guarantee the service levels of third-party carriers and is not liable for delays attributable to carrier operations or customs processing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>7.3 Dispatch and Delivery Timeframes\u003C\u002Fstrong> The Seller endeavours to dispatch physical goods within [3–7] working days of order confirmation, subject to stock availability and payment clearance. Pre-ordered or back-ordered items may be subject to longer processing times as indicated on the relevant product page.\u003C\u002Fp>\n\u003Cp>Maximum contractual delivery period: the Seller commits to delivering physical goods within 30 calendar days of order confirmation, in accordance with Article 18 of EU Directive 2011\u002F83\u002FEU. If delivery cannot be completed within this period for reasons attributable to the Seller, the Customer may: (a) grant a reasonable additional delivery period in writing; or (b) terminate the contract without further delay and receive a full refund of all sums paid, where the Seller has refused to deliver, where the original delivery date was essential and communicated before contract conclusion, or where any additional period granted under (a) has expired without delivery.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>7.4 Transfer of Risk\u003C\u002Fstrong> Risk of accidental loss of or damage to physical goods passes to the Customer, or a third party designated by the Customer other than the carrier, at the moment physical possession of the goods is taken. Where the Customer has arranged their own collection and the Seller has made the goods available, risk passes upon collection by the Customer's designated carrier.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>7.5 Customs, Import Duties, and Taxes\u003C\u002Fstrong> The Customer is the importer of record for all international shipments from Switzerland and is solely responsible for: (a) payment of all applicable import duties, import VAT, and related charges; and (b) compliance with all applicable import laws and regulations of the destination country. The Seller has no control over customs procedures and cannot predict or guarantee the amount of such charges. The consequences of delivery refusal or non-payment of import charges are set out in Article 4.3.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>7.6 Delivery Address\u003C\u002Fstrong> The Customer is solely responsible for providing a complete, accurate, and deliverable postal address at checkout. The Seller is not liable for non-delivery, delay, or loss of goods resulting from an incorrect, incomplete, or inaccessible address. Any additional costs incurred in re-delivery or re-dispatch due to an address error are borne by the Customer.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>7.7 Digital Content Delivery\u003C\u002Fstrong> WAV files and other digital content are delivered electronically via a secure download link transmitted to the Customer's registered email address upon confirmed payment. The Customer is solely responsible for providing a valid and accessible email address. The Seller is not liable for non-delivery of digital content resulting from an incorrect email address, a full inbox, or spam filtering. In the event of a technical delivery failure attributable to the Seller, the Customer should contact info@primal-instinct.net within 30 calendar days of purchase.\u003C\u002Fp>\n\u003Ch2>Article 8 — Right of Withdrawal\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>8.1 Withdrawal Right — Physical Goods\u003C\u002Fstrong> In accordance with Articles 9 to 16 of EU Directive 2011\u002F83\u002FEU on Consumer Rights, as implemented in the Customer's EU Member State of habitual residence, the Customer has the right to withdraw from the contract for physical goods without giving any reason within 14 calendar days from the day on which the Customer, or a third party other than the carrier designated by the Customer, takes physical possession of the goods. For orders containing multiple items delivered separately under a single contract, the withdrawal period runs from the day the Customer takes possession of the last item.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>8.2 How to Exercise\u003C\u002Fstrong> To exercise the right of withdrawal, the Customer must notify the Seller of their decision by an unambiguous written statement before expiry of the 14-day period, using one of the following methods:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Email to info@primal-instinct.net, clearly stating the intention to withdraw, the order number, and the product(s) concerned\u003C\u002Fli>\n\u003Cli>Completion and submission of the Model Withdrawal Form set out in Appendix A to these Terms\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>The date of notification determines whether the right has been exercised within the prescribed period. The burden of proof that withdrawal has been exercised in time lies with the Customer.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>8.3 Effects of Withdrawal — Physical Goods\u003C\u002Fstrong>\u003C\u002Fp>\n\u003Cp>\u003Cem>Refund:\u003C\u002Fem> The Seller shall reimburse all payments received from the Customer for the withdrawn product(s), excluding the original outbound delivery cost, within 14 calendar days of the earlier of: receipt by the Seller of the returned goods; or receipt of proof of return dispatch. Where the Customer selected a delivery option exceeding the cheapest standard delivery offered, only the cost equivalent to the cheapest standard option will be refunded. Refunds are made by the original payment method, unless the Customer expressly agrees otherwise and no fee is imposed as a result.\u003C\u002Fp>\n\u003Cp>\u003Cem>Return of goods:\u003C\u002Fem> The Customer must return physical goods to the designated return address within 14 calendar days of notifying the Seller of the withdrawal decision.\u003C\u002Fp>\n\u003Cp>Designated return address:\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>Triple Vision Record Distribution B.V. Achterhaven 160 c\u002Fo Marco Grijsen 3024 RC Rotterdam Netherlands\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>Return shipping costs are borne entirely by the Customer. The Seller recommends using a tracked and insured postal service. The Seller is not liable for loss of or damage to goods during return transit.\u003C\u002Fp>\n\u003Cp>\u003Cem>Condition of returned goods:\u003C\u002Fem> The Customer may handle and inspect goods to the same extent as would be possible in a physical retail environment. The Customer is liable for any diminishment in value resulting from handling beyond what is necessary to assess the nature, characteristics, and functioning of the goods. The Seller reserves the right to apply a proportionate deduction from the refund amount where returned goods show such excess handling.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>8.4 Withdrawal — Digital Content (WAV Files)\u003C\u002Fstrong> Pursuant to Article 16(m) of EU Directive 2011\u002F83\u002FEU, the right of withdrawal does not apply to the supply of digital content not delivered on a tangible medium, where performance has begun with the Customer's prior express consent and the Customer's acknowledgement that the right of withdrawal is thereby lost.\u003C\u002Fp>\n\u003Cp>Before any order for digital content can be finalised, the Customer must actively tick the following mandatory consent checkbox at checkout:\u003C\u002Fp>\n\u003Cblockquote>\n\u003Cp>\u003Cem>\"I expressly request the immediate delivery of the digital content. I acknowledge and confirm that, by granting this consent and upon commencement of download, I lose my right of withdrawal in respect of this digital content purchase.\"\u003C\u002Fem>\u003C\u002Fp>\n\u003C\u002Fblockquote>\n\u003Cp>This checkbox must be unticked by default and actively selected by the Customer. Without completion of this step, checkout for digital content cannot be finalised. Where this mechanism has not been properly implemented, the 14-day right of withdrawal applies to all digital content purchases and cannot be excluded after the fact.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>8.5 Exclusions — Physical Goods\u003C\u002Fstrong> In addition to Article 8.4, the right of withdrawal does not apply to the following categories of physical goods under Article 16 of EU Directive 2011\u002F83\u002FEU:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Goods made to the Customer's specification or clearly personalised\u003C\u002Fli>\n\u003Cli>Sealed audio recordings which have been unsealed by the Customer after delivery (note: application of this exemption varies across EU Member States; the Seller recommends seeking national legal advice before relying solely on this exclusion)\u003C\u002Fli>\n\u003Cli>Any other category expressly excluded under Article 16 of EU Directive 2011\u002F83\u002FEU\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>8.6 Non-EU Customers\u003C\u002Fstrong> Customers habitually resident outside the European Union are not entitled to the statutory right of withdrawal described in this Article 8 as a matter of EU law. Such customers may contact the Seller at info@primal-instinct.net regarding returns; requests will be assessed on a case-by-case basis.\u003C\u002Fp>\n\u003Ch2>Article 9 — Returns and Refunds\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>9.1\u003C\u002Fstrong> Outside of the right of withdrawal provided for in Article 8, the Seller accepts returns only in the following circumstances: (a) the goods delivered are defective or non-conforming with the ordered product under Article 10; or (b) the Seller dispatched incorrect goods not matching the order confirmation.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>9.2\u003C\u002Fstrong> To initiate any return, the Customer must contact info@primal-instinct.net before returning goods, providing the order number, a description and where applicable photographic evidence of the defect or discrepancy, and the Customer's preferred remedy. Returns sent without prior written authorisation from the Seller will not be processed and may be returned to sender at the Customer's cost.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>9.3\u003C\u002Fstrong> Where a return is authorised under this Article, the Seller will bear the cost of return shipping by providing a prepaid return label or reimbursing documented return costs upon receipt of goods.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>9.4\u003C\u002Fstrong> Authorised refunds are processed within 14 calendar days of the Seller's receipt of the returned goods in the required condition, using the Customer's original payment method.\u003C\u002Fp>\n\u003Ch2>Article 10 — Warranty and Liability\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>10.1 EU Statutory Guarantee — Physical Goods (Directive 2019\u002F771)\u003C\u002Fstrong> The Seller is liable for any lack of conformity of physical goods existing at the time of delivery and manifesting within 2 years from the date of delivery. A non-conformity manifesting within 12 months of delivery is presumed to have existed at the time of delivery, unless the Seller demonstrates otherwise or such presumption is incompatible with the nature of the goods.\u003C\u002Fp>\n\u003Cp>Goods are non-conforming if they fail to: comply with the description given and possess the characteristics presented; be fit for the purposes for which goods of the same type are normally used; possess the quality and performance normal for goods of that type; or be delivered with any accessories or instructions specified.\u003C\u002Fp>\n\u003Cp>Where a lack of conformity is established, the Customer is entitled to the following remedies in order: (1) repair; (2) replacement; (3) proportionate price reduction; or (4) contract termination with full refund, where repair and replacement are both impossible, disproportionate, refused, or not completed within a reasonable time. All remedies are provided free of charge within a reasonable time from notification.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>10.2 Swiss Warranty — Non-EU Customers\u003C\u002Fstrong> For customers outside the EU, the warranty provisions of the Swiss Code of Obligations (Arts. 197–210) apply. The standard warranty period is 2 years from delivery. Defects must be notified promptly upon discovery.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>10.3 Vinyl Records — Pressing Defects\u003C\u002Fstrong> Defects rendering a vinyl record wholly or materially unplayable must be reported to info@primal-instinct.net within 30 calendar days of delivery, with a description and evidence where possible. Minor sonic characteristics inherent to analogue pressing — including low-level surface noise or occasional pressing grain — that do not materially impair playability are not defects under these Terms or applicable warranty law.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>10.4 Merchandise\u003C\u002Fstrong> Apparel and branded merchandise are covered by the 2-year statutory guarantee. The following are excluded from warranty coverage: normal wear and tear; damage from improper use or failure to follow care instructions; fading or shrinkage inconsistent with provided care instructions where those instructions have not been followed.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>10.5 Digital Content Conformity (Directive 2019\u002F770)\u003C\u002Fstrong> Digital content supplied by the Seller must conform to the description provided and be functional and fit for purpose. The statutory conformity period is 2 years from delivery. In the event of a lack of conformity — such as a corrupted, incomplete, or incorrectly labelled file — the Customer must notify the Seller at info@primal-instinct.net. The Seller will remedy the non-conformity by re-delivering a corrected file or, where remedy is not possible within a reasonable time, issue a full refund of the purchase price for the affected digital content.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>10.6 No Additional Commercial Warranty\u003C\u002Fstrong> No commercial warranty beyond the statutory guarantees set out in this Article is offered by the Seller. This Article does not limit or exclude any statutory rights the Customer may have under the mandatory consumer protection law of their jurisdiction.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>10.7 Limitation of Liability\u003C\u002Fstrong> Subject to Article 10.8, the Seller's aggregate liability to the Customer arising out of or in connection with any contract shall not exceed the total price paid by the Customer for the product(s) giving rise to the claim. The Seller is not liable for: indirect, incidental, consequential, or punitive damages; loss of profit, revenue, or data; damage attributable to incorrect or unauthorised use of products; delays or damage attributable to customs authorities, carrier operations, or events outside the Seller's reasonable control.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>10.8 Mandatory Carve-Out\u003C\u002Fstrong> Nothing in these Terms limits or excludes the Seller's liability for: death or personal injury caused by the Seller's negligence or wilful misconduct; fraud or fraudulent misrepresentation; or any liability that cannot be excluded under mandatory applicable law, including the mandatory consumer protection provisions of the Customer's EU Member State of habitual residence.\u003C\u002Fp>\n\u003Ch2>Article 11 — Intellectual Property\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>11.1\u003C\u002Fstrong> All content on the Website — including text, graphics, logos, photographs, audio clips, digital downloads, product artwork, source code, and any other material — is either the exclusive property of Maazca Sàrl or is used under licence from its artists, licensors, or content providers, and is protected by Swiss and international intellectual property law.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>11.2\u003C\u002Fstrong> The trade name Primal Instinct Records and any associated logos are the exclusive property of Maazca Sàrl. No content may be reproduced, distributed, transmitted, adapted, published, broadcast, or commercially exploited without the prior express written consent of Maazca Sàrl or the relevant rights holder.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>11.3\u003C\u002Fstrong> Purchase of any product confers upon the Customer a personal, non-exclusive, non-transferable, non-sublicensable licence for strictly private, non-commercial personal use only. The following are expressly prohibited without prior written consent: public performance; broadcast or transmission; synchronisation with any audiovisual content; upload to any streaming platform or file-sharing network; redistribution or sublicensing in any form; commercial exploitation; and removal or alteration of any copyright notice or embedded metadata.\u003C\u002Fp>\n\u003Ch2>Article 12 — User Obligations\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>12.1\u003C\u002Fstrong> The Customer agrees to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit the use and enjoyment of the Website by any third party.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>12.2\u003C\u002Fstrong> The following uses of the Website are expressly prohibited:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Automated access including scraping, crawling, or systematic data extraction without the Seller's prior written consent\u003C\u002Fli>\n\u003Cli>Transmitting unsolicited commercial communications\u003C\u002Fli>\n\u003Cli>Introducing malicious code, viruses, or any material that may damage or interfere with the Website or its infrastructure\u003C\u002Fli>\n\u003Cli>Attempting to gain unauthorised access to any part of the Website or its related systems\u003C\u002Fli>\n\u003Cli>Misrepresenting identity or impersonating any person or entity\u003C\u002Fli>\n\u003Cli>Any use that would constitute or facilitate a criminal offence under applicable law\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>\u003Cstrong>12.3\u003C\u002Fstrong> The Seller reserves the right to restrict or terminate access to the Website for any user who violates these obligations, without prior notice and without liability.\u003C\u002Fp>\n\u003Ch2>Article 13 — Force Majeure\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>13.1\u003C\u002Fstrong> The Seller is not liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond the Seller's reasonable control, including: natural disasters; epidemic or pandemic declared by a competent authority; acts of war, terrorism, or civil unrest; governmental orders, trade sanctions, or export restrictions; strikes or industrial action by third parties; failure of international logistics, postal networks, or carrier services; and disruption of telecommunications or IT infrastructure.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>13.2\u003C\u002Fstrong> The Seller will notify the Customer of any force majeure event affecting their order within a reasonable time, including the nature of the event and its expected duration.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>13.3\u003C\u002Fstrong> If the force majeure event continues for more than 30 calendar days from notification, either party may terminate the contract by written notice without liability. The Seller will refund all sums paid for products not yet delivered within 14 calendar days of termination.\u003C\u002Fp>\n\u003Ch2>Article 14 — Data Protection\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>14.1\u003C\u002Fstrong> The collection, storage, and processing of the Customer's personal data in connection with the use of the Website and the performance of these Terms is governed by the Seller's Privacy Policy, available on the website, which forms an integral part of the contractual relationship.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>14.2\u003C\u002Fstrong> Maazca Sàrl processes personal data as data controller in accordance with Regulation (EU) 2016\u002F679 (GDPR) as applicable to the processing of personal data of EU data subjects, and the Swiss Federal Act on Data Protection (revFADP\u002FnDSG) in force from 1 September 2023.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>14.3\u003C\u002Fstrong> Personal data collected in connection with orders is processed for the purposes of contract performance, legal compliance, and, where consent has been obtained, marketing communications. Such data may be shared with third-party service providers strictly to the extent necessary for order fulfilment.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>14.4\u003C\u002Fstrong> EU data subjects may exercise their rights under the GDPR — including rights of access, rectification, erasure, restriction, portability, and objection — by written request to info@primal-instinct.net, and may lodge complaints with the competent supervisory authority of their EU Member State of habitual residence.\u003C\u002Fp>\n\u003Ch2>Article 15 — Dispute Resolution\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>15.1 Amicable Resolution\u003C\u002Fstrong> In the event of any dispute, the Customer is encouraged to contact the Seller first at info@primal-instinct.net with a written description of the issue, the order number, and the remedy sought. The Seller commits to acknowledging complaints within 5 working days and providing a substantive response within 15 working days.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>15.2 EU Online Dispute Resolution\u003C\u002Fstrong> Pursuant to Regulation (EU) No 524\u002F2013, EU consumers may refer unresolved disputes to the European Commission's online dispute resolution platform at: \u003Cstrong>https:\u002F\u002Fec.europa.eu\u002Fconsumers\u002Fodr\u003C\u002Fstrong>. The Seller's designated contact email for ODR purposes is: info@primal-instinct.net.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>15.3 ADR Participation\u003C\u002Fstrong> The Seller is not currently enrolled with any specific alternative dispute resolution body and retains the right to decline participation in any ADR procedure, without prejudice to the Customer's right to bring proceedings before a competent court.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>15.4\u003C\u002Fstrong> Nothing in this Article prevents EU consumers from bringing legal proceedings before the courts of their EU Member State of habitual residence or invoking the mandatory consumer protection rules of that Member State.\u003C\u002Fp>\n\u003Ch2>Article 16 — Applicable Law and Jurisdiction\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>16.1\u003C\u002Fstrong> These Terms and all contracts concluded thereunder are governed by Swiss law, in particular the Swiss Code of Obligations (OR\u002FCO), to the exclusion of conflict-of-laws rules that would refer the matter to another legal system.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>16.2\u003C\u002Fstrong> Notwithstanding Article 16.1, EU consumers habitually resident in a Member State of the European Union are not deprived of the protection afforded by the mandatory provisions of consumer protection law applicable in their Member State of habitual residence. Applicable mandatory EU provisions include EU Directive 2011\u002F83\u002FEU on Consumer Rights, EU Directive 2019\u002F771 on the sale of goods, EU Directive 2019\u002F770 on digital content and services, EU Directive 2019\u002F2161 (Omnibus Directive), and Regulation (EU) No 1215\u002F2012 on jurisdiction in civil and commercial matters.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>16.3\u003C\u002Fstrong> Where a conflict arises between a provision of Swiss law and a mandatory provision of the consumer protection law of the Customer's EU Member State of habitual residence, the provision affording greater protection to the Customer shall apply to the extent required by applicable law.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>16.4\u003C\u002Fstrong> Subject to the mandatory EU consumer provisions set out above, any dispute not resolved amicably shall be submitted to the exclusive jurisdiction of the ordinary courts of the Canton of Geneva, Switzerland.\u003C\u002Fp>\n\u003Ch2>Article 17 — Miscellaneous\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>17.1 Severability\u003C\u002Fstrong> If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, it shall be severed to the minimum extent necessary. The remaining provisions shall continue in full force. The parties shall negotiate in good faith to replace any severed provision with a valid provision of equivalent legal and economic effect.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>17.2 No Waiver\u003C\u002Fstrong> Failure by the Seller to enforce any provision of these Terms on any occasion does not constitute a waiver of that provision or of the right to enforce it on any subsequent occasion.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>17.3 Entire Agreement\u003C\u002Fstrong> These Terms, together with the Seller's Privacy Policy, Cookie Policy, and any specific terms communicated at the time of order, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements, representations, and understandings.\u003C\u002Fp>\n\u003Ch2>Article 18 — Contact\u003C\u002Fh2>\n\u003Cp>For any questions relating to these Terms, an order, or the Seller's products and services:\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Maazca Sàrl — Primal Instinct Records\u003C\u002Fstrong> Rue Jean-Jaquet 8, 1201 Geneva, Switzerland Contact person: Marc-Antoine Mutillod Phone: +41 78 734 67 94 Email: info@primal-instinct.net Website: https:\u002F\u002Fprimal-instinct.net\u003C\u002Fp>\n\u003Cp>Response time objective: 5 working days.\u003C\u002Fp>\n\u003Ch2>Appendix A — Model Withdrawal Form\u003C\u002Fh2>\n\u003Cp>\u003Cem>Pursuant to Annex I(B) of EU Directive 2011\u002F83\u002FEU\u003C\u002Fem> \u003Cem>Complete and submit this form only if you wish to withdraw from your contract\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>\u003Cstrong>To:\u003C\u002Fstrong> Maazca Sàrl (Primal Instinct Records), Rue Jean-Jaquet 8, 1201 Geneva, Switzerland — info@primal-instinct.net\u003C\u002Fp>\n\u003Cp>I\u002FWe (\u003Cem>) hereby give notice that I\u002FWe (\u003C\u002Fem>) withdraw from my\u002Four (*) contract of sale of the following goods:\u003C\u002Fp>\n\u003Cp>Product(s): _______________________________________________\u003C\u002Fp>\n\u003Cp>Order reference number: _______________________________________________\u003C\u002Fp>\n\u003Cp>Date of order \u002F date of receipt: _______________________________________________\u003C\u002Fp>\n\u003Cp>Name of consumer(s): _______________________________________________\u003C\u002Fp>\n\u003Cp>Address of consumer(s): _______________________________________________\u003C\u002Fp>\n\u003Cp>Signature (paper submission only): _______________________________________________\u003C\u002Fp>\n\u003Cp>Date: _______________________________________________\u003C\u002Fp>\n\u003Cp>\u003Cem>(\u003C\u002Fem>) Delete as appropriate.*\u003C\u002Fp>\n\u003Cp>\u003Cem>This form may be submitted by email to info@primal-instinct.net. Receipt will be acknowledged without delay.\u003C\u002Fem>\u003C\u002Fp>\n\u003Cp>\u003Cem>These Terms were last updated on 09-04.2026. The version applicable to any order is that in force at the date the order is placed.\u003C\u002Fem>\u003C\u002Fp>","https:\u002F\u002Fcheckout.shopify.com\u002F89829376345\u002Fpolicies\u002F59606008153.html?locale=en","terms-of-service"]